Booking Terms & House Rules

Check-in / Check-out

• Check-in: From 4:00 PM
• Check-out: By 10:00 AM
• Remootio gate access activates at check-in and expires at check-out

Payments & Cancellations

• A 50% deposit is due at the time of booking.
• Remaining balance is due 21 days before arrival.
• A 10% damage pre-authorisation is held on the day of arrival and released 1 day after departure.
• All paid prepayments are non-refundable.

House Rules

• No smoking 
• No parties or unapproved visitors
• Quiet hours: 10 PM – 8 AM
• Pets welcome with prior approval and £25 fee
• Maximum 10 guests

Cleaning & Damage

• A £100 cleaning fee applies
• Please report any damage or issues
• We reserve the right to charge for excess damage or extra cleaning

Privacy & Security

We respect your privacy and are committed to protecting your personal data. We collect only the information necessary to confirm and manage your reservation.

What We Collect:

• Contact details (name, email, phone)
• Stay dates and payment status
• Optional: feedback, special requests

How We Use It:

• For booking confirmations and property access
• To provide check-in instructions, support, and service updates
• To improve future guest experience

We never share or sell your data.
Secure Remootio access is used for gate entry. CCTV monitors only the driveway and front gate — no indoor surveillance.