The Ashdown Escape

Stay Where Stories Were Born

Booking Terms & House Rules


Check-In / Check-Out

  • Check-in: From 4:00 PM
  • Check-out: By 10:00 AM
  • Gate Access: Digital Remootio gate access activates at check-in and expires at check-out.

Payments & Cancellations

To confirm your reservation:

  • 50% of the total rental is due at the time of booking.
  • The remaining 50% is due 21 days before arrival.

Please note: All payments made are non-refundable. If the remaining balance is unpaid by the due date, the booking will be automatically cancelled and no further charges will be made.

House Rules

  • No smoking
  • No parties or unapproved visitors
  • Quiet hours: 10:00 PM – 8:00 AM
  • Pets welcome with prior approval and a £25 fee
  • Maximum occupancy: 10 guests

Damage Policy

Guests are kindly asked to report any damage or maintenance issues as soon as possible.
We reserve the right to charge for:

  • Excessive cleaning required beyond standard turnover
  • Damage to the property, furnishings, or appliances
  • Removal or replacement of missing items

Security Deposit

To protect the property, a £1,000 security deposit will be pre-authorized (not charged) on the guest’s payment card 1 day prior to arrival. This is a temporary hold and will be automatically released 2 days after departure, provided the property is left in good condition.

Should any deductions be required (e.g. for damage or excessive cleaning), we will notify the guest within 48 hours of check-out.

Privacy & Security

We value your privacy and comply with the UK GDPR. We only collect information necessary to confirm and manage your booking.
See our full Privacy Policy for details.

    We never sell or share your data.

    Security Note: Gate access is managed via Remootio, and CCTV is limited to the driveway and front gate. There is no surveillance inside the property.

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